Frequently asked questions
Everything you need to know about plans, privacy, and how the ReachScore Engine works.
What is ReachForge?+
ReachForge is a cold outreach product that formulates first-message frameworks using the ReachScore Engine, built from patterns seen in successful campaigns.
How is this different from other writing tools?+
ReachForge is purpose-built for first-touch outreach and applies structured high-reply patterns by platform and tone, instead of general-purpose conversational output.
What platforms does it support?+
ReachForge supports X (Twitter), LinkedIn, and Email with platform-aware frameworks.
Is my data private?+
Yes. We only use your inputs to formulate outputs for your session and account features. Billing and auth are handled by trusted providers with secure infrastructure.
Can I cancel anytime?+
Yes. Pro subscriptions can be canceled anytime from your billing settings through the customer portal.
What is the ReachScore Engine?+
The ReachScore Engine is our pattern system that maps your context to psychological triggers and message structures that have historically improved reply probability.
How many messages can I generate on the free plan?+
The free plan includes 5 formulations per day.
Do you offer refunds?+
Yes. We offer a 7-day refund window for Pro purchases when requested through support.
Contact
Need help with billing, access, or anything else? Reach us at hello@reachforge.co.